Sales Assistant

Responsabilities:

• Welcome and serve the customer, providing an excellent in-store experience at all times;

• Demonstrate brand and product knowledge, based upon the training program provided, as well as keeping up to date with the luxury environment and competitors;

• Proactively deliver the Brand’s selling ceremony, maximizing sales opportunities in order to achieve store sales target and KPIs;

• Maintain and develop client relationships through an individual approach, leveraging Customer Relationship Management and digital tools;

• Deal effectively with customer queries and after sales care, liaising with the line manager when necessary;

• Maintain the sales floor and visual display to a high standard in line with Brand guidelines;

• Follow the Company operational guidelines, policies and stock procedures.