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Retail IT Specialist

Munich, Germania

Job Type

Full Time


About the Role

We are currently recruiting a Retail IT Specialist for a retail business in Münich.

Job Description

We are currently Recruiting a Retail IT Specialist to support all our client's stores.


  • Provision and configuration of PCs and associated hardware;

  • First point of contact for end users / stores who need help with technical questions;

  • Categorization of faults and classification of whether a problem can be solved directly or whether it must be forwarded to a specialist/ helpdesk;

  • Direct analysis and troubleshooting using standard remote access;

  • Creation of meaningful support tickets for the helpdesk;

  • Ensuring internet and database connections;

  • Conception of IT requirements in the field of applications in close cooperation with relevant departments and responsible support of the interfaces;

  • Control of external IT service providers;

  • Communication with employees.


  • You have successfully completed an IT degree or a comparable education/ qualification;

  • You already have professional experience in IT, especially in the areas of PC and networks as well as application management;

  • Fluent in German and English;

  • Very good analytical skills;

  • High reliability and system of operation;

  • Very good communication, expression and assertiveness.

Inviando il proprio CV si autorizza il trattamento dei propri dati personali ai sensi dell’art. 13 Dlgs 196 del 30 giugno 2003 e dell’art. 13 GDPR (Regolamento UE 2016/679) ai fini della ricerca e selezione del personale.

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