CRM Manager

We are looking for a CRM Manager for a sport entertainment company in Berlin.

If you have a passion for sports, a creative mindset, and expertise in managing customer relationships, this is an exciting opportunity for you!

Responsibilities:

• Develop and implement CRM strategies to enhance customer engagement and loyalty;

• Manage and analyze customer data to create targeted marketing campaigns;

• Coordinate with marketing teams to optimize customer communication across various channels;

• Monitor customer behavior and identify opportunities to improve retention and conversion rates;

• Utilize CRM tools to automate and streamline customer communication processes;

• Collaborate with IT and data analytics teams to ensure data accuracy and system integration;

• Stay updated on industry trends and best practices to continuously improve CRM efforts.

Requirements:

• Proven experience as a CRM Manager, preferably in the sports or entertainment industry;

• Strong understanding of CRM principles and best practices;

• Analytical skills to interpret customer data and derive actionable insights;

• Excellent communication and project management abilities;

• Proficiency in CRM software and data analysis tools;

• Passion for sports and entertainment.