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Retail Operation Manager EMEA

Parigi, Francia

Job Type

Full Time

Luxury Jewellery

About the Role

We are currently recruiting a Retail Operation Manager EMEA for a luxury jewellery brand in Paris.

Job Description

We are seeking an experienced and highly organized Retail Operations Manager to oversee the brand's retail operations in the EMEA Area.

If you have a passion for the luxury jewellery industry and possess strong leadership and operational skills, this is a fantastic opportunity to lead the retail team and ensure seamless operations for this prestigious brand!


  • Develop and implement retail strategies and standard operating procedures to enhance the overall efficiency and effectiveness of the stores;

  • Provide leadership and guidance to the store managers and retail staff, ensuring a high level of customer service and sales performance;

  • Monitor and analyze key performance indicators (KPIs) to identify areas of improvement and implement action plans accordingly;

  • Collaborate with the visual merchandising team to ensure visually appealing and consistent displays across all stores;

  • Oversee inventory management, including stock levels, replenishment, and loss prevention measures;

  • Conduct regular store visits to assess operations, customer experience, and staff performance;

  • Coordinate with the HR department to recruit, train, and develop retail staff;

  • Manage budgets, expenses, and cost control measures to maximize profitability;

  • Implement marketing and promotional activities in collaboration with the marketing team.


  • Proven experience as a Retail Operations Manager or in a similar retail management role within the luxury jewellery industry;

  • Strong leadership and team management skills, with the ability to motivate and inspire retail staff;

  • In-depth knowledge of retail operations, including inventory management, visual merchandising, and sales techniques;

  • Analytical mindset with the ability to use data to drive decisions and achieve targets;

  • Excellent communication and interpersonal skills;

  • Fluency in French and English (additional languages are a plus);

  • Flexibility to travel.

Inviando il proprio CV si autorizza il trattamento dei propri dati personali ai sensi dell’art. 13 Dlgs 196 del 30 giugno 2003 e dell’art. 13 GDPR (Regolamento UE 2016/679) ai fini della ricerca e selezione del personale.

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