About the Role
We are currently recruiting a Store Manager for a new opening of a Fashion Luxury brand in Madrid.
We are looking for a professional and customer service-oriented Store Manager for a new opening in Madrid.
The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills.
Delivering excellent service to ensure high levels of customer satisfaction;
Motivating the sales team to meet sales objectives by training and mentoring staff;
Creating business strategies to attract new customers, expand store traffic, and enhance profitability;
Training and overseeing new staff;
Responding to customer complaints and concerns in a professional manner;
Ensuring store compliance with health and safety regulations;
Developing and arranging promotional material and in-store displays;
Preparing detailed reports on buying trends, customer requirements, and profits;
Undertaking store administration duties such as managing store budgets and updating financial records;
Monitoring inventory levels and ordering new items.
Working experience in a retail environment, ideally in a managerial role;
Strong leadership and customer management abilities;
Customer service-oriented with in-depth knowledge of basic business management processes;
Excellent communication and interpersonal skills.
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